We deliver our products throughout India. However, there may be certain areas where we do not deliver. For all purchases above Rs 699, the order will be delivered to your doorstep free of cost.

Shipping charges will be levied on orders below Rs. 699. Shipping Charges may vary on the weight of your order and your location. The applicable Shipping Charges are shown in your Order Summary before you proceed to Payments

Thank you for your order. We hope you are happy with your purchase. Please see below for more information on our return policy.

Returns

All returns must be postmarked within 3 days of the purchase date. All returned items must be new and in an unused condition.

Return Process

To return an item, please email customer service at info@malasfruit.com with a clear video that shows the product's defects along with your Order ID. Your order will be picked up within 4 working days, and we'll work on sending you a replacement within 3 working days upon receipt of the product by our team.

Refunds

We do not offer refunds after orders have been shipped. In the case of a defective product, we do offer exchanges. Please email us at info@malasfruit.com with a clear video that shows the product's defects along with your Order ID. Your order will be picked up within 4 working days, and we'll work on sending you a replacement within 3 working days upon receipt of the product by our team.

Terms of service

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 which require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the www.malasfruit.com website.

The domain name www.malasfruit.com (hereinafter referred to as "Website") is owned by MALA'S FOOD PRODUCTS PVT. LTD., a company incorporated under the Companies Act, 1956 with its administrative office at 25/IA, Village Bhose, Panchgani-412805, Satara, Maharashtra.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MALA'S FOOD PRODUCTS PVT. LTD., relationship with you in relation to this website.

By ordering any of our products, you agree to be bound by these Terms and Conditions. If you do not accept the following Terms and Conditions, you must not use this website.

You must not use this website in any way that causes or may cause damage to the website or causes impairment in accessing the website or which is in any way unlawful, illegal, or fraudulent.

All products/services and information displayed on www.malasfruit.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions listed below. www.malasfruit.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details.

Account and Registration Obligations.

"Your Information" is defined as any information you provide to us in the registration, buying, or listing process, in the feedback area, or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. www.malasfruit.com shall not be liable to any person for any loss or damage that may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the address provided below. If www.malasfruit.com has reason to believe that there is likely to be a breach of security or misuse of the www.malasfruit.com site, we may require you to change your password or we may suspend your account without any liability to www.malasfruit.com.

You also agree to provide true, accurate, current, and complete information about yourself in www.malasfruit.com's registration form (such information being the "Registration Data") Maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current, or if www.malasfruit.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, www.malasfruit.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the site.

Offers, Discounts, Codes & Programmes

You agree, understand, and confirm that no two offers can be used simultaneously on www.malasfruit.com. Also, when the prices are reduced by way of a sale, no offer, code or programme will be applicable. In other words, offers, discounts, codes, and programmes are individually applicable only on MRP.

Fraudulent /Declined Transactions

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions, or warranties as to its accuracy.

Variation

www.malasfruit.com shall have the right in its absolute discretion at any time and without notice to amend, remove, or vary the Services and/or any page of this website.

MALA'S FOOD PRODUCTS PVT. LTD., ("MALA'S" "we," "our," "us") respects your privacy and makes every effort to keep your personal information safe and secure. Our Privacy Policy sets forth the ways in which MALA'S obtains and uses your personal information. MALA'S reserves the right to change or remove any part of this Privacy Policy at any time

MALA'S may collect information directly from you in order to provide products or services, administer customer service assistance, or fulfill any legal or regulatory requirements. MALA'S may obtain personal information as a result of a consumer's financial transactions. We never collect or store financial information from customers who use MALA'S Product(s).

MALA'S may store the information that you provide. This information may include, for instance, your name, mailing address, e-mail address, and telephone number, as well as certain interactive data such as the type of browser you use, the files you request, or the domain or IP address you use to access our website(s). If you supply us with personal data or request information from us, we may use your information to respond to your request.

MALA'S limits access to your personal data to those MALA'S employees and business affiliates/associates who need the information in order to provide our products and services to you. Your information will be disclosed in response to a lawful request from a court, government agency, or regulatory authority.

When we have a direct customer relationship with you, we will strive to make information available to you about the general uses of the information we collect. Generally, we publish or link to this information on web pages at the point of sale, through privacy notices on our websites, and by other means specified by applicable state and central laws.

When we obtain personal information as part of our direct relationship with you, we will not share this information with non-affiliated third parties, except in the following circumstances:


MALA'S employs industry-standard security measures to protect personal information collected against unauthorized access, disclosure, alteration, or destruction. These measures may include, without limitation, encryption, restricted internal access, physical access security, and other technologies. MALA'S continually reviews and enhances its security systems to ensure that its data is treated safely and securely.

As part of its products and services, MALA'S may create links to third-party websites. MALA'S is not responsible for the content or privacy practices employed by third- party websites that are linked to our website, nor does MALA'S control or warrant the utility, merchantability, or workmanship of the products or services offered on third- party websites. Before you supply your personal information to a third-party website, whether or not the third party is a merchant, client, or partner of MALA'S you should review and understand the applicable privacy policy for that website.

The examples contained in this Privacy Policy are illustrations only, and they are not intended to be all-inclusive. If your MALA'S account is terminated for any reason, or if you become an inactive customer, our Privacy Policy will continue to apply. And it replaces all our previous disclosures to you about our information practices.

If you have any questions about MALA'S Privacy Policy, please contact us using one of the methods available on the "Contact Us" page of the www.malasfruit.com website.

The MALA'S Privacy Policy applies only to persons or companies making use of the MALA'S website, To the extent allowed by law, the same terms and conditions hereof apply to non-Indian parties. However, additional terms and conditions under international laws and cross-border credit card association regulations may apply.

All copyright and other intellectual property rights in all text, images, sound, software, and other materials on this site are owned by MALA'S FOOD PRODUCTS PVT. LTD., or are included with the permission of the relevant owner.

You are permitted to browse this site and to reproduce extracts by way of printing, downloading, and distribution to other people but, in entirety without making any changes for non-commercial, informational, and educational purposes only, and must be credited to MALA'S FOOD PRODUCTS PVT. LTD.

No reproduction of any part of the site may be used or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication, or site, whether in hard copy or electronic format, including posting to any other site. No other license or right is granted.

Copyright MALA'S FOOD PRODUCTS PVT. LTD.

All rights reserved.